Ryder Last Mile

White Glove Delivery

Ryder white glove delivery features premium services to ensure your last mile deliveries—and brand—are treated with the utmost care. From pre-delivery inspection and preparation to complex assembly and installation, our white glove services go the extra mile in the final mile. With 2-day delivery across the U.S. and a 4.68 out of 5 satisfaction rating, your customers will get the industry leading service they expect from your brand.

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Ryder employee completing a white glove delivery

Why Ryder White Glove Delivery?

We offer premium, hassle-free delivery with in-home placement, setup, and assembly of items like furniture, electronics, and appliances. Includes packaging removal and old item disposal, with flexible scheduling and real-time updates for a seamless customer experience.

Ryder white glover delivery driver in a Ryder box truck

Professional Drivers

Our professional driver teams are trained to deliver and properly install your products. They are the face of your brand with your customers.

White glove delivery technicians assempling a bed for a customer

Assembly & Installation

Our drivers handle the unboxing, assembly, and installation of the product. This step requires specialized expertise to ensure a seamless experience.

Technology

Our last mile digital platform, RyderView™, allows your customers to self-schedule deliveries, provides real-time updates, convenient delivery windows, and provides your customers with a survey at the end of delivery.

Haul Away Services

The delivery team will discard any leftover packaging materials and even dispose of the previous product saving your customer’s time and effort in contacting local waste management services or disposing of items themselves.

Industries Served

Our white glove shipping services are used across several retail and manufacturing industries including retailers of appliances, furniture, or electronics, exercise equipment manufacturers, and manufacturers of building materials.

A couple picking out a washing machine at a retail store

Retailers

For retailers and e-commerce businesses selling big and bulky items, white glove delivery is more than just a premium service—it’s a competitive advantage. Offering specialized handling, in-home setup, and professional installation ensures your customers receive their purchases in perfect condition while enjoying a seamless, hassle-free experience. This personalized approach not only reduces damage and returns but also builds trust and long-term loyalty. Whether you're delivering delicate electronics, heavy appliances, or designer furniture, white glove delivery service elevates your brand’s reputation, increases customer retention, and can lead to higher conversion rates by eliminating post-purchase friction.

Woman riding on a stationary bike that was built by the white glove delivery team

Exercise Equipment

White glove delivery with expert in-home installation can be a game-changer for exercise equipment companies. Complex assemblies—such as treadmills, ellipticals, and home gyms—require precise setup to ensure safety and functionality. White glove teams not only handle delivery and installation but can also assist with connecting smart technology, syncing fitness apps, and selling premium fitness packages during the setup process. This seamless service reduces customer frustration, minimizes returns due to improper assembly, and creates opportunities for additional revenue. By simplifying the experience, you build customer loyalty, increase satisfaction, and differentiate your brand in a competitive market.

A Ryder last mile delivery box truck delivering materials

Building Material Manufacturers

Building material manufacturers benefit from white glove delivery as it allows them to meet the demands of today’s fast-paced construction environment. Delicate and bulky items like windows, doors, and prefabricated walls require specialized handling to prevent damage during transit and unloading. By offering reliable, on-site delivery with expert care, you help contractors avoid costly project delays and ensure materials arrive ready for immediate installation. This premium service not only enhances your brand’s reputation for quality and reliability, but also fosters stronger partnerships with builders who depend on timely, damage-free deliveries to keep their projects moving forward.

The Ryder Difference

Our white glove service enhances customer satisfaction by ensuring on-time deliveries, specialized handling of fragile and valuable items, and a seamless end-to-end experience.

On-time Delivery
On-time Delivery
On-time delivery is crucial for maintaining high customer satisfaction. Our white glove delivery services, designed for big & bulky, fragile and high-value items, prioritizes punctuality with precise delivery windows and no delays, ensuring a seamless and reliable customer experience.
Customer Satisfaction
Customer Satisfaction
All the aspects of our white glove shipping, from order tracking and visibility to the installation of the product and disposal of excess materials, create the ultimate delivery experience for your customers. With the proper training and tools, our white glove delivery teams significantly impact customer satisfaction rates and generate repeat customers by removing much of the purchase anxiety associated with the delivery of big & bulky items.
Safe & Secure Handling
Safe & Secure Handling
Your big and bulky items require special care in transit, during unloading, unboxing, and installing. With our white glove delivery service, our drivers ensure that the proper tools are used, such as specialized vehicles with padding, refrigeration, temperature control, and surveillance as needed. This will ultimately reduce damages in transit and during handling, which can be costly and lead to a poor customer experience.

Our Specialized Services

Our white glove services go beyond delivering your customers’ order. We provide the final touches to create repeat customers.

TV Mounting

Wi-Fi & Account Setup

Appliance Installation

Exercise Equipment Build

Furniture Medic

Self-Scheduling

Real-Time Visibility

Specialized Routing

Reverse Logistics

Reverse logistics through Ryder Last Mile provides a cost-effective and customer-centric solution for managing returns and replacements. By focusing on minimizing product damage during return transit and handling, Ryder helps reduce costly write-offs and ensures valuable items are returned, refurbished, or replaced efficiently. With a strong focus on returns and replacements, Ryder has saved customers annually, delivering significant cost savings while enhancing customer satisfaction and brand loyalty.

Visibility & Tracking

Stay informed every step of the way with real-time delivery tracking and clear communication. With Ryder White Glove Delivery, you can monitor your shipments from pick-up to delivery, manage any issues quickly, and receive automated updates and proof of delivery. We contact customers as soon as their order is received to schedule a delivery time that works for them. Our advanced routing technology ensures on-time deliveries, while detailed tracking and data insights help you improve efficiency and address any challenges, keeping your customers happy.

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