Privacy Policy

Last updated: September 5, 2025

For purposes of this privacy policy ("Privacy Policy"), each of the terms "we," "us," or "our" means Ryder System, Inc., a Florida corporation, and its affiliates and wholly owned subsidiaries, the term "Services," means, collectively, the Ryder platforms and services we provide to you, online or offline, and the mobile applications and websites owned and operated by us through which you have accessed this Privacy Policy.

This Privacy Policy describes how we collect, use, and disclose information that relates to or can reasonably be associated with an identified or identifiable living individual or household ("Personal Information"). Personal Information does not include screen names or usernames you may provide to us through our Services or information that is publicly available, deidentified, or aggregated.

This Privacy Policy does not apply to information collected by any person or entity other than us (such as a third-party website or application). Any information you submit pursuant to a sweepstakes entry may be subject to its own privacy policy. Refer to any official rules and privacy policies for each individual sweepstakes for the specific policies regarding information sharing and disclosure pursuant to the sweepstakes entry.

Your use of our Services is subject to this Privacy Policy and our Website Terms of Use or Mobile App Terms and Conditions, as applicable ("Terms"). Read this Privacy Policy carefully to understand our policies and practices regarding your Personal Information. By accessing, using or submitting information to our Services, you acknowledge having read this Privacy Policy and agree to our Terms. This Privacy Policy may change from time to time and your continued use of our Services is deemed to be acknowledgement of such changes, so check periodically for updates (see Changes to our Privacy Policy below).

California residents, please see our California Consumer Privacy Act Privacy Policy here.

Information We Collect About You

We collect several types of Personal Information from and about users of our Services, as described below.

Personal Information We Collect Directly from You

The following are certain situations in which we may collect Personal Information directly from you:

When you fill out forms or fields for our Services;
When you visit properties that we own or manage;
When you drive vehicles rented or leased from us;
When you communicate with us or request information about us or our Services, whether via email, text, phone, or other means;
When you participate in online surveys;
When you participate in any of our marketing initiatives, including, contests, events, or promotions; and
When you provide User Generated Content, as defined below, on our blog(s).

We may also collect Personal Information about you from other users of our products and services and our business partners.

If you use any functionality on our Services allowing you to send content to a friend or other user, then be aware that: (a) we may display your email address to your friend or user; and (b) we may use information you provide about your friend or user to facilitate the communication requested and as otherwise set forth in this Privacy Policy.

We may also collect demographic information about you such as gender, zip code, and birth date, and information regarding your preferences and usage.

Personal Information We Collect Automatically

We may collect information about your device, browsing activity, or app usage automatically through a variety of technical methods, including the following:

Collection of Usage Details and IP Address. As you navigate through our websites, we may collect details of your visits to our websites, including, but not limited to, traffic data, location data, logs, the resources you access, and information about your computer and internet connection, including your IP address, operating system and browser type. We may use this information for system administration and to report aggregate information to our business partners.
Collection with Cookies. "Cookies" are pieces of information a website sends to your computer while you are viewing a website. We may set and access cookies on your computer to track and store preferential information about you. Note that most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer. If you choose to do so, however, your use of certain aspects of our websites may be restricted.
Collection with Web Beacons. "Web beacons" are electronic images, tags or scripts that allow a website to access cookies and help track general usage patterns of visitors to a website. Web beacons can recognize certain types of information, such as cookies, time and date of a page view, and a description of the page where the Web beacon is placed. We may use Web beacons to compile information regarding use of our websites.
Collection with Software Development Kits. "SDKs" are software tools that we use to monitor how users interact with our mobile applications. We may use SDKs to compile information regarding use of our mobile applications.

How We Use Your Personal Information

We use your Personal Information to:

Fulfill or meet the purpose for which you provided the information. For example, if you disclose your name and contact information to ask us a question or inquire about our products or services, we will use that Personal Information to respond to your inquiry. If you win a prize of a certain dollar value, we may use your information, as part of an affidavit required for awarding the prize.
Provide you with information, products or services that you request from us.
Confirm and complete transactions you request and prevent transactional fraud.
Contact you to verify the information you provide to us.
Provide customer support (including, responding to your requests), troubleshoot and resolve problems and disputes.
Provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you.
Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
Improve our website and present its contents to you.
Understand and anticipate your needs and preferences.
For testing, research, analysis, and product development.
For training and quality review of our products and services.
As necessary or appropriate to protect the rights, property or safety of us, our customers or others.
Provide, support, personalize, and develop our website, products, and services.
Create, maintain, customize, and secure your account with us.
Provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
Help maintain the safety, security, and integrity of our Services, products and services, databases and other technology assets, and business.
Develop, enhance, and market our products and services or the products and services of third parties.
Comply with, monitor compliance with and enforce our Privacy Policy, our Terms any other applicable agreements and policies.
Provide you with promotional materials, offers and personalized information.
Manage our business and operations.
Meet legal and regulatory requirements.
Provide administrative communications to you.
Apply User Generated Content, as permitted in our Terms.
Achieve other purposes as may be disclosed in this Privacy Policy or when you provide Personal Information.
Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you when collecting your Personal Information.
Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

Disclosure of Personally Identifiable Information

We may disclose Personal Information:

To any person who, in our reasonable judgment, is authorized to receive your Personal Information as your agent, including as a result of your business dealings with that person (for example, your attorney);
To our third-party vendors so that they may provide support for our internal and business operations, including for the handling of data processing, data storage, surveys, research, internal marketing, delivery of promotional and transaction materials, and the maintenance and security of our Services;
To third parties when you (i) engage in certain activities on our Services sponsored by them, such as purchasing products or services offered by a third party, electing to receive information or communications from a third party, or electing to participate in contests, sweepstakes, games or other programs sponsored in whole or in part by a third party, and/or (ii) respond to promotional materials from us and you authorize a third party to use your Personal Information to, for example, send you additional promotional materials, provide you a product or service, or enter you into a sweepstakes. When we disclose your Personal Information to these third parties, your Personal Information will become permanently subject to the information use and sharing practices of the third party, and the third party will not be restricted by this Privacy Policy with respect to its use and further sharing of your Personal Information;
As required by law or ordered by a court, regulatory, or administrative agency;
As we deem necessary, if we believe that you are violating any applicable law, rule or regulation, or are otherwise interfering with another's rights or property, including, without limitation, our rights or property;
If requested by authorities in the event of any act of terrorism or instance of local, regional or national emergency;
To enforce our Terms, this Privacy Policy, and any other applicable agreements and policies;
To enforce or protect our rights;
In connection with a Business Transfer, as defined below (see Business Transfers below); and
To our affiliated companies (i.e., companies under common control or management with us).

Sweepstakes

If you are submitting information to us pursuant to a sweepstakes entry, we reserve the right to share the information that you submit with and to our affiliates and other third parties. Refer to the official rules and privacy policy for each individual sweepstakes for our specific policies regarding information sharing and disclosure pursuant to that sweepstakes entry.

Business Transfers

Your Personal Information collected through our Services, and any of its databases, together with any Personal Information contained in such data bases, may be disclosed to third parties in connection with a Business Transfer. A "Business Transfer" means a sale, acquisition, merger, consolidation, reorganization, bankruptcy or other corporate change involving us, our affiliates, and/or any third party, even if the Business Transfer is only being contemplated and regardless of whether the Business Transfer relates to a part or a whole of our business.

Network Advertising

From time to time, we may participate in or use advertising networks, such as third-party advertising servers, advertising agencies, technology vendors and research firms. We may use these third-party advertising networks for marketing, advertising and promotional purposes, as well as to serve advertisements to you. Advertising networks often gather data about consumers who view advertisements to make inferences about a consumer's interests and preferences, which enables their computers to deliver advertisements directly targeted to the consumer's specific interests. This practice is often referred to as "online behavioral advertising." For example, a third-party advertising network might collect the type of Internet browser you use, the type of computer operating system you use, the domain name of a website you visit, whether or not you visit specific pages of our websites and other websites, the location of your Internet service provider's presence, the date and time of a visit to a website and other interactions between you and a website. See the "Online Behavioral Advertising" subsection of Choices About How We Use and Collect Your Information below to read about how you can prevent certain third-party advertising networks from collecting information about you.

User Generated Content

You are responsible for any content, including Personal Information, that you contribute to be published or displayed ("posted") on our Services, or that you transmit to other users of our Services (collectively, "User Generated Content"). Your User Generated Content is posted on and transmitted to other users of our Services at your own risk. We cannot control the actions of other users of our Services with whom you may choose to share your User Generated Content. We are also not responsible for circumvention of any privacy settings or security measures contained on our Services. As a result, we cannot and do not guarantee that your User Generated Content will not be viewed by unauthorized persons. You understand and acknowledge that, even after removal, copies of your User Generated Content may remain viewable in cached and archived pages or might have been copied or stored by other users. Proper access and use of information provided on our Services, including User Generated Content, is governed by our Terms.

Privacy Settings

We strive to provide you with choices regarding the Personal Information you provide to us. Below are some mechanisms that provide you with control over certain information:

Cookies. If you do not want us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of our websites may then be inaccessible or may not function properly.
Email Offers from Us. If you do not wish to receive email offers or newsletters from us, you can opt-out of receiving email information from us (other than emails related to the completion of your registration, correction of user data, change of password and other communications related to your transactions with us or on our Services) by using the unsubscribe process at the bottom of the email.
Accessing and Correcting Personal Information. If our Services allows you to create an account with us, then you can review and update your Personal Information by logging into our Services, visiting your account profile page and making changes.

Online Behavioral Advertising. Certain third-party advertising networks that deliver behavioral advertising are members of the Network Advertising Initiative ("NAI"). You can prevent NAI member companies from collecting preference data about you by clicking here and following the NAI's directions. Note that if you opt out through the NAI, you will still receive advertising. In addition, if you opt out through the NAI and later delete your cookies, use a different browser or buy a new computer, you will need to renew your opt-out choice.

Information You Disclose to Third Parties

You may be presented with an opportunity to receive information and/or marketing offers from third parties in connection with our Services. All information you disclose to such third parties will be subject to the privacy policy and practices of such third parties. We are not responsible for the privacy policies and practices of such third parties and, therefore, you should review the privacy policies and practices of such third parties prior to disclosing information to them. If you later decide that you no longer want to receive communications from a third party, you will need to contact that third party directly.

Links to Third-Party Websites

The Services, as well as the e-mail messages sent with respect to our Services, may contain links to websites operated by third parties that are beyond our control. Links to third parties from our Services are not an endorsement by us of such third parties, or their websites, products, services, or practices. We are not responsible for the privacy policy, terms and conditions, practices or the content of such third parties or third-party websites. These third-party websites may send their own cookies to you and independently collect data. If you visit a website linked from our Services or our emails, we encourage you to read any privacy statements and terms and conditions of that third party's website before providing any Personal Information. If you have a question about the terms and conditions, privacy policy, practices or contents of a third party or a third-party website, contact the third party directly.

Your Rights and Choices

Individuals in certain jurisdictions have legal rights to obtain confirmation of whether we hold personal data about them, to access personal data we hold about them (including, in some cases, in portable form), and to obtain its source, correction, purpose of collection, update, amendment or deletion in appropriate circumstances. They may also object to our uses or disclosures of personal data, request a restriction on its processing, or withdraw any consent, though such actions typically will not have retroactive effect. They also will not affect our ability to continue processing data in lawful ways. To exercise any of the rights or choices described above (or any other rights under applicable law), that may apply to you, please contact us as described at the end of this Privacy Policy.

The rights and options described above are subject to limitations and exceptions under applicable law. We will respond to your requests to exercise your privacy rights in accordance with applicable law. We may request additional information from you to verify your identity and complete your request. If we deny your request, we will explain why. In some states in the United States, you have the right to appeal our denial, which you may exercise by responding to the message we send to you communicating our denial stating that you appeal our decision. In these cases, we will reconsider your request and then notify you of our decision.

Operation of Our Services in the United States

Our Services are operated in the United States. If you are located in the European Union, Canada or elsewhere outside of the United States, be aware that any information you provide to us will be transferred to the United States. By using our Services or providing us with your information, you consent to this transfer.

Changes to this Privacy Policy

We may amend this Privacy Policy at any time. Amendments will take effect immediately upon us posting the updated Privacy Policy on this webpage. You are encouraged to revisit this Privacy Policy from time to time in order to review any changes. The date on which this Privacy Policy was last updated will be noted immediately above this Privacy Policy.

Contacting Us

If you have questions or concerns about our privacy practices, wish to exercise a right regarding your Personal Information or would like to contact our Chief Privacy Officer, please email privacy@ryder.com.

To view our Job Applicant Privacy Notice, click here.

To view our Illinois Data Retention Information, click here.